LEGAL BUSINESS SERVICES IMPROVEMENT MANAGER

Full Description

To help to deliver business change and process improvements for a major global City law firm.

RESPONSIBILITIES

Help to deliver projects that enable the firm to deliver revenue profitably by implementing solutions that facilitate efficient matter delivery
Contribute to the firm’s revenue growth through partnerships with key clients and supporting the development of new services
This includes the delivery of process improvement projects following a best-in-class methodology
Partnering with key clients to optimise matter delivery processes
Supporting and advising lawyers on the deployment of process and technology for large and complex matters

CANDIDATE REQUIRMENTS

Relevant corporate law firm expertise in a similar role in the area of transformation and change management
Good familiarity with legal technology and having delivered process improvement projects within the professional services environment (ideally legal).
Preferably with experience leveraging Lean Six-Sigma process improvement methodologies
Able to demonstrate strong emotional intelligence and able to quickly establish relationships with project teams and sponsors
Be comfortable with ambiguity, and able to provide structure and logic to complex or unclear situations
Be self-motivated and work independently on one piece of work, and successfully lead a team on the next